Hi Dan,
If you want to forward your domain to our servers without changing the DNS , you should contact the company that manages your domain and ask them to perform the following actions:
1.Erase the current A-record of the domain, if there's any (usually there are two records of the kind).
2.Create a new A-record, that will look like this:
YourDomainName.com IN A 62.219.12.166
3.Create a new CNAME record forwarding to the address web.enter-system.com, as illustrated by the following example:
www.YourDomainName.com IN CNAME web.enter-system.com
Important: Some companies requre only the A Record. This won't work with our system! Make sure both A Record and CNAME are created! Make sure that the 3rd step is not ignored or overlooked, otherwise the domain won't work.
Cases in which it is recommended to forward the domain without changing DNS:
• When your mailboxes and your website are managed in different places.
• When it is technically impossible to change the DNS and only forwarding the records is an available option.
• When the company owns a private DNS server and the system administrator is not interested in replacing your DNS records.